Our Values: Quality - Flexibility - Quick Turnaround

Our overall objective at Connected Language Services is to provide Total Customer Satisfaction.
We provide language services (translation, interpreting, software/games localisation) with the aim of meeting all your requirements in terms of quality and turnaround time.
Clear communication with our customers is a key means of building a relationship of trust.
Our commitment to you is to:

• explain clearly the availability and capacity of our teams and give you a realistic estimated turnaround time

• issue an accurate, understandable quote for the work (when we have all the necessary information)

• translate your documents using technical translators who are specialised in your field

• comply scrupulously with all our undertakings to you (price, turnaround)

• ensure high-quality work through careful proofreading (by a team member other than the initial translator)

• act in complete integrity towards all clients (saying what we're going to do and doing what we say)

• provide rapid "after-sales" service

At Connected Language Services we believe that respect is the key to success, whether that be respect for our teams, respect for our clients, respect for others, or respect for our world.

• our environmental policy (recycled paper, recycling ink cartridges, etc.)
  
  
• our Fair Trade policy (for coffee, etc.)
  
  
• our respect for Connected Language Services employees and sub-contractors